Management

Training & Foundation:

  • Standard Operating Procedures (SOP)
  • Foundation Service Standards
  • 5 Star Service Standards
  • Signature Services

Human Resources Management

  • Interviewing Process to include interviewing forms & timeline
  • Recruitment & Hiring Process
  • Training Schedules for new hires
  • Core Staffing Guides & Schedules
    • Scheduling based on business fluctuations
  • Associate Coaching & Counseling Process
  • Associate Performance Review

Business Management

  • Payroll Process
  • Budget
  • Forecasting
  • Profit & Loss Statements
  • Facility Preventative Maintenance Program
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